Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• Delivery address

• Payment confirmation details

Order & Device Information

• Products purchased

• Trade-in or warranty-related information

• Communications with us (WhatsApp, email, or forms)

We only collect information that is necessary to process orders and provide support.

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Arrange delivery and payment confirmation

• Provide warranty, return, and customer support services

• Communicate order updates or important notices

• Improve our services and website experience

We do not sell or rent your personal information to third parties.

Payment Information

We do not store sensitive payment details such as card numbers or mobile money PINs.

Payments are processed through trusted third-party payment providers, and we only retain transaction references where necessary for record-keeping.

Sharing of Information

We may share limited information with:

• Delivery partners, strictly for order fulfillment

• Payment providers, for transaction processing

• Service providers assisting with website operations

All third parties are required to handle your information securely and only for the intended purpose.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

While no system is completely secure, we continuously work to safeguard your data.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide warranty or after-sales support

• Meet legal or accounting requirements

When information is no longer required, it is securely deleted.

Cookies and Website Data

Our website may use cookies or similar technologies to:

• Improve site functionality

• Understand basic visitor interactions

You can adjust your browser settings to disable cookies if you prefer, though some features may not function properly.

Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data, subject to legal obligations

To exercise these rights, please contact us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Continued use of the website indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us before or after making a purchase.